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GoFundMeSan Francisco, CA
Senior Manager of Software Engineering
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On-siteFull Time$219k - $329k per yearPosted 2 hours ago
About the role
- Join us!
- The GoFundMe team is searching for our next Senior Software Engineering Manager to lead the team behind GoFundMe Pro’s campaign-creation experience
- The Create squad exists to make powerful fundraising accessible to every nonprofit, so organizations can express their mission freely while the platform handles the complexity of turning that intent into optimized, launch-ready campaigns
- You’ll lead the engineers who build Studio, our campaign builder, along with creation tools, templates, brand kits, guided workflows, AI-assisted content, and the preview-to-publish flow
- This is a hands-on leadership role that blends people leadership, product-minded engineering, and a data-driven, experiment-first culture
- This squad is recognized across GoFundMe as the trailblazer for AI-accelerated development, setting the best practices other teams follow
- Candidates considered for this role will be located in the San Francisco Bay Area. There will be an in-office requirement of 3x a week
- Lead, coach, and grow the Create squad (~8 engineers across frontend, fullstack, and backend), acting as a servant-leader who removes blockers, fills gaps, and fosters a high-performing, inclusive culture
- Own engineering delivery for the campaign-creation experience: the Studio builder framework, creation tools, optimized templates, brand kits, guided workflows, AI-assisted text and content, and the preview → save → publish flow
- Operate in a tight triad with Product and Design, engaging early on problem framing, scope, and tradeoffs, and anchoring every initiative on a clear outcome and success metric before building begins
- Champion an outcomes-over-output, bias-to-action culture: ship the smallest version that delivers real customer value, favoring rapid PoCs and iterative delivery over large up-front bets
- Operate as a player-coach by participating in architecture and design reviews, technical decisions, code review, and incident response, and contributing hands-on where it adds the most leverage
- Raise the bar on quality for a complex, interactive builder (performance, accessibility, reliability, and maintainability on a customer-facing revenue surface)
- Move the metrics that matter
- Studio adoption, campaign-creation rate, time-to-publish, and conversion through experimentation and A/B testing
- Partner cross-functionally with Product Marketing, Care/Support, Data, and adjacent squads on dependencies, GTM, and a seamless end-to-end experience
- Recruit, hire, onboard, and develop engineers across a distributed team through regular 1:1s, actionable feedback, career development, and performance management
- Champion AI-assisted software development using tools such as Claude Code, Cursor, and GitHub Copilot, and help explore AI-powered product capabilities that make campaign creation easier for nonprofits
- Own the squad’s operational health and technical excellence, including incident response, observability, SLI/SLOs, test coverage, CI/CD, and trunk-based development Benefits
- $600 annual fitness and wellness reimbursement
- Wide range of health insurance options, including medical, dental, and vision (GoFundMe covers 100% of employee premiums, and 80% of spouse and dependents)
- Weekly massages
- Standing desks
- Fully-stocked kitchens & daily lunches
- Team off-sites & monthly social events
- Many of our offices are dog friendly
- Enhanced parental leaves
- 10 paid holidays, 17 days of accrued vacation per year, unlimited sick time & three volunteer days
- Caltrain GoPasses for our Bay Area commuters
- $50/month for employees commuting to and from work (public transit and/or parking)
- Quarterly volunteer events in each office to give back to our local communities
- “Gives Back” program, where employees nominate fundraisers weekly for donations from GoFundMe
- 401(k) retirement plan with company matching
- Access to learning tools and resources, including a subscription to Udemy, guest speakers, and internal brown bag sessions
- Campaign Creation Experience
- Excellent communication and collaboration skills, with the ability to lead a distributed team across time zones
- A passion for mentoring engineers, building inclusive teams, and leading as a coach and servant to the team
- A product-minded, outcomes-first approach: you frame work around user problems and measurable behavior change rather than feature lists, and you partner naturally with Product and Design
- A track record of shipping iteratively with a bias to action, balancing speed and quality on a revenue-generating product surface
- Strong background building complex, customer-facing web applications, with deep expertise in TypeScript and modern frontend frameworks such as React, and comfort operating across the full stack
- Experience leading and growing software engineering teams as a people manager including hiring, coaching, performance management, and career development, backed by a strong hands-on engineering background
- Experience delivering in a data-driven, experimentation-heavy environment, including A/B testing, funnel and conversion optimization, and analytics instrumentation
- Strong sense of web craft: performance, accessibility, reliability, and design system driven UI
- Experience building rich, interactive builder or editor experiences (drag-and-drop, WYSIWYG, templating, live preview)
- Experience with design systems and shared component libraries
- Experience integrating AI/LLM-powered features into products, such as content generation or intelligent suggestions
- Familiarity with product analytics and session tooling such as Heap, FullStory, Amplitude, or Looker
- Experience owning a customer-facing checkout or conversion funnel
- Experience in B2B SaaS, nonprofit technology, fintech, or e-commerce/checkout conversion
- Demonstrated experience driving AI-assisted development adoption and best practices across teams
- Familiarity with AWS and modern CI/CD practices